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Mark Claiborne
- Career Summary
Mark Claiborne is a senior consultant
in BSG’s Store Operations practice. He
has more than 25 years of retail
experience. During his career, he has
led a number of Point of Sale and
clients as SUPERVALU, H.E. Butt, Radio Shack, Shoe
Carnival, Schnuck Supermarkets, Rouses
Supermarkets and New Hampshire Liquor Board.
Mark’s professional resume includes the
establishment and management of help desk
operations, quality assurance assessments, business
requirements gathering and overall client program
management. His extensive people management and
communications skills, has resulted in developing
superior customer relationships and strong internal
teams to provide continuous improvement and post
implementation services.
Mark has also been responsible for designing and
implementing a number of collaborative planning
projects, resulting in the successful implementation
of innovative, industry leading, customer facing
technologies. He was instrumental in the
development and application of the industry’s first
open systems, graphical POS system.
His technical background includes administration of
Unix, Linux, Solaris and Microsoft Windows based
servers and applications, as well as heterogeneous
network topologies.
Mark is also an active member of the Board of
Advisors for Florida State University College of
Communications and Information.
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| Founding Member The BSG Retail Coalition Retail Optimization Specialists |